About UsPrivacy Policy
1. Introduction
Welcome to Greenwell Lawns (“we”, “our”, “us”). This Privacy Policy explains how we collect, use, and protect your personal data when you visit or use our website: https://www.greenwelllawns.co.uk (“Website”).
We are committed to safeguarding your privacy in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
2. Information We Collect
We may collect and process the following types of personal data:
Contact Information: Name, email address, phone number, and postal address when you contact us or fill in a form.
Service Information: Details about your lawn or garden needs, including appointment preferences and property size.
Website Usage Data: IP address, browser type, pages viewed, and usage data collected via cookies and analytics tools.
3. How We Use Your Information
We use your personal data to:
Respond to enquiries and provide quotes or services.
Manage bookings and customer relationships.
Improve our services and website performance.
Send relevant communications (where legally permitted).
Comply with legal obligations.
4. Legal Bases for Processing
We process your data under the following legal bases:
Consent – when you give us permission to contact you or process optional information.
Contract – to carry out pre-contractual steps or fulfil a service contract.
Legal Obligation – to meet any legal or regulatory obligations.
Legitimate Interests – to improve our services and operate our business effectively, without infringing your rights.
5. How We Share Your Information
We do not sell your personal data. However, we may share your data with:
Trusted third-party service providers (e.g. hosting, analytics, email tools).
Legal or regulatory authorities where required by law.
Our professional advisors (e.g. accountants, legal counsel) when necessary.
All third parties are required to respect your data and handle it in accordance with the law.
6. Data Security
We implement appropriate security measures to protect your personal data from unauthorised access, loss, misuse, or disclosure.
However, no data transmission over the internet is completely secure. You use our website at your own risk.
7. Data Retention
We retain your data only as long as necessary for the purposes for which it was collected, including legal and tax purposes. When no longer needed, data is securely deleted or anonymised.
8. Your Rights
You have the right to:
Access the personal data we hold about you.
Request correction or erasure of your data.
Object to or restrict how we process your data.
Withdraw your consent at any time.
Lodge a complaint with the UK Information Commissioner’s Office (ICO).
To exercise any of these rights, please contact us at: [Insert contact email or form link]
9. Cookies
We use cookies to enhance your experience and collect analytical data. You can manage or disable cookies through your browser settings. For full details, see our Cookie Policy.
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their content or privacy practices. Please read their policies before providing any personal information.
11. Changes to This Policy
We may update this Privacy Policy occasionally. Changes will be posted on this page with a new effective date. We encourage you to review this policy regularly.
12. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact:
Greenwell Lawns
Email greenwellltd@outlook.com
